Warranty, Terms & ConditionsSubscribe to RSS Feed
Quik Stage Terms and Conditions:
Quik Stage offers numerous products including Portable Staging and Accessories, Pipe and Drape, Table Linens and Skirting, Stage Skirting, Skirting Clips, Mobil Tech Lifts, Crowd Control Stanchions, Lecterns and Trussing. All products offer different warranty terms either by Quik Stage as the manufacturer or by the actual manufacturer Quik Stage distributes for and are as follows:
Stage & Stage Accessories Warranty: All Quik Stage portable staging products with the exception of the actual deck surface for our weather resistant decks (see below for clarification) have a 3 year limited warranty against defects in materials and workmanship from the date of delivery. Quik Stage will repair or replace any defective material or labor in the event of failure due to faulty materials or workmanship during the manufacturing or assembly process when our staging products are used under normal working conditions. This warranty shall become null and void if any and all products are changed, modified or altered in any way without written permission from Quik Stage. This warranty shall also become null and void if our staging products are used for any other purposes other than recommended by Quik Stage. Examples are using an indoor portable stage deck outdoors in inclement weather causing delaminating or damage to the deck surface or drilling holes in the frame or deck surface. These are not warranty items. See Stage Skirting warranty below.
The actual deck surface in our weather resistant decks surface has a 1 year warranty against defects and workmanship from date of delivery but the actual frame still has the 3 year warranty as described above. We do this because this is a weather resistant deck surface, not water proof, and is intended to be used as a temporary stage outdoors and not as a permanent installation. Although the deck surface is laminated on both sides and its edges sealed, it still has a wood core and anything with wood in it can delaminate over time if not properly cared for. Every customer uses there stage in a different manner and we just cannot control every environment. If you use your weather resistant stage decks properly, it should provide you with years of quality service.
Staging Fire and Flame Retardant Warranty: All Quik Stage portable stage decks, with the exception of the Plexiglas Stage, contain plywood or wood and are not flame retardant. The aluminum frame, legs, and connecting hardware are all metal, but the deck surface will contain wood; therefore, is subject to flame or fire. Please contact a Quik Stage representative for full documentation on the burn rate that is supplied to us by our wood supplier and manufacturer. If you have concerns about using any of our staging products in your facility, please contact the fire marshal in your area for your local codes before purchasing. It is your responsibility to check with your state or local fire marshal for full clarification of those codes and how it pertains to any Quik Stage portable staging products, as codes vary. Quik Stage makes no claims or warranties that our portable stages are flame or fire retardant. Portable staging is often considered portable and may not follow the same codes and guidelines as permanent structures and may not be subject to the same fire codes, but again, it is your responsibility to clarify those codes with your state or local fire marshal before you purchase. If in doubt, do not purchase. Although the Plexiglas Stage does not contain wood, the surface is acrylic and also does not carry a fire rating as described above, and the same disclosure stated above applies to the Plexiglas stages we offer.
Plexiglas Stage: The Quik Stage Portable Stage deck with a plexiglas acrylic deck surface carries the same 3 year warranty on the frame and metal components as our other stage decks. The acrylic surface carries a 1 year warranty against defects in materials and workmanship. Please note that this is a plastic or acrylic product and by nature, this product will scratch when walked on or handled, and all scratches and imperfections from normal use are not covered by the warranty, as it is impossible to prevent this. If you have any concerns about the durability of this surface, please ask your Quik Stage representative for additional information or clarification before you purchase. All Quik Stage Plexiglas stage decks with the Plexiglas deck surface have a 125 pound PSF allowable live load. Quik Stage also makes no claims as to how this deck surface will receive or project light through the surface. This is a ¾" thick piece of clear acrylic with a frosted bottom, so please check with your lighting manufacturer in order to ascertain if your lights are suitable for the proper lighting of this product before you purchase.
Pipe & Drape Warranty: All of our pipe & drape products have a 90 day manufacturer's warranty against defects in materials and workmanship.
Skirting & Linens Warranty: All Quik Stage skirting and linen products have a 90 day manufacturer's warranty against defects in material and workmanship. This does not include damage from stains, improper use or laundering.
Skirting Clips Warranty: All Quik Stage Skirting Clips have a 90 day manufacturer's warranty against defects in materials and workmanship. This does not include breakage due to using on an improper sized table. Quik Stage Skirting clips have a history of not breaking unless you try to use them on a larger table than it is intended for causing it to stretch and break.
Lecterns Warranty: All models of Quik Stage contemporary truss lecterns have a 1 year manufacturer's warranty against defects in materials and workmanship. This does not include damage to the powder coat finish due to dropping, scratching or improper use.
Crowd Control Stanchions Warranty: All Stanchions Express Stage crowd control stanchions have a 1 year manufacturer's warranty against defects in material and workmanship.
Trussing Warranty: All Quik Stage trussing products supplied to us from Milos Structural Systems have a lifetime warranty against defects in materials and workmanship when used properly and as intended.
Warranty for All Other Items: Any other items sold by Quik Stage and not listed above shall have a 30 day limited warranty against defects in materials and workmanship.
There are no other warranties, expressed or implied; including, but not limited to, the implied warranty of merchantability and fitness for any particular purpose. All such warranties are expressly and specifically disclaimed. Unless specifically agreed to in writing, Quik Stage will not be held responsible for missed delivery dates or the performance of third parties; including but not limited to, shipping companies. In no event will Quik Stage be responsible for any direct, special, incidental or consequential damages or lost profits.
Damage Claims and Shortages:
All shipments are sent FOB shipping point with freight added on to your order based on the total weight, address, zip code and whether it is a residential or commercial address. If your products are damaged in shipping and you are aware of this damage on receipt of the products, you must sign for the products as damaged or run the risk of having your claim denied by the carrier. Quik Stage will not be held responsible for any damage claims not signed for as damaged on receipt. All claims for damage or loss during shipping are the responsibility of the purchaser and all claims should be made directly to the delivering carrier. However, in most cases, Quik Stage will assist you in filing a claim for lost or damaged products in the event of damage or loss, but at the discretion of Quik Stage. If, however, Quik Stage assists the consignee in filing a claim, it does not accept the responsibility for any damage and or loss during shipping. Refusal of a shipment will be considered abandonment by the purchaser and will not relieve the purchaser of any of the obligations contained within this agreement. All charges paid by Quik Stage for return freight and or storage will be billed to the purchasers account and be immediately due together with a 35% handling and restocking charge. If you choose to use your own shipping company or carrier, billed third party to your account, you accept all responsibility of loss or damage and are fully responsible for filing any claims. The purchaser assumes the responsibility to thoroughly inspect each shipment before accepting it. If the purchaser or its designee accepts a shipment as complete and without exception, they will lose the ability to file a claim with the shipping company and or Quik Stage, so you need to make sure that you or your designee inspects each and every shipment for loss or damage.
All claims must be made in writing, within seven (7) days of the receipt of goods. No returns will be accepted without prior written authorization and a return goods authorization issued. All returns must be in new, salable condition and must be returned with the freight charges prepaid by the purchaser. No credit will be allowed unless the seller has had the option to examine the goods at the seller's place of business or the seller has waived this requirement in writing and a Quik Stage credit memo has been issued. Returned goods are subject to a restocking charge of 35% that will be used to offset the cost of inspecting and repackaging the returned goods. Any custom sized or custom logo products that you custom ordered cannot be returned for credit unless damaged in transit or it was not manufactured to the exact specifications. For any custom orders, you will be asked to approve and sign-off before any order is entered for production. All custom orders must be paid-in-full prior to production and cannot be canceled once production has started.
All payments for purchases must be paid in full prior to placing an order. Quik Stage accepts checks, wire transfers, ACH payments, Visa, Master Card, Discover and American Express. We no longer accept COD orders due to check fraud. All orders must be paid-in-full prior to shipping unless stated different below. Please contact your Quik stage representative with any questions or concerns.
Payments by Check:
Due to check fraud, if you choose to pay by check, your shipment will be held until your check clears our bank and funds are secured unless you are a past customer of Quik Stage with an approved credit history. No exceptions. This policy applies to all checks, personal, business, money orders, cashiers or certified as they too now are subject to fraud. We apologize for any inconvenience this may cause you but it’s the world we live in these days so we have no choice. Please contact your Quik stage representative with any questions.
Payments by Credit Card:
Due to credit card fraud, if you choose to pay by credit card, we now need your credit card number, expiration date, security code, exact name listed on the front of the card with middle name or initial (if one is listed) and the exact billing address where your statement is mailed to. If we do not have this accurate information, the card will be declined automatically by our processor and your order will not be shipped. If you are using our on line store to purchase, we confirm and verify all orders and credit card payments prior to shipping for your safety and security. We are often asked if we accept credit cards for shipments to foreign countries with them picking up at our facility and the answer is no, again due to fraud. We also will not ship any on line orders to foreign or international countries. Please contact us directly for any international orders or shipments. Please contact your Quik stage representative with any questions.
Credit terms will be extended to our GSA and government customers, city and state government and the military but at the sole discretion of Quik Stage per transaction. We must have an official signed purchase order that we can verify in order to accept terms for your security and ours. Please contact your Quik stage representative with any questions.
Quik Stage does accept wire transfer payments and you will be provided with a special secure wire transfer account number at the time of you transaction for your safety and security as well as ours. Please let your Quik Stage representative know if you would like to arrange a wire transfer or any other electronic payment.
Past due invoices and charges will be charged interest at the rate of 1½% per month. Invoices open for 45 days or longer will be considered delinquent and will be placed for collection. In the event of an account being placed for collection, the purchaser agrees to pay, in addition to the principal amount due, accrued interest, plus all reasonable collection costs incurred by the seller, including but not limited to, charges due to a collection agency up to 30% of the total outstanding balance. In the event of a law suit, the purchaser agrees to pay the seller's reasonable attorney fees and any additional expenses including, but not limited to, court costs. A charge of $50.00 will be added to the purchaser's account for any returned check.
All items purchased remain the property of Quik Stage until payment in full have been received by Quik Stage and all payments have cleared in full at our bank or credit card processing facility. In the event payments do not clear as described above and you are in receipt of our products, all products must be returned in its original condition as the purchasers expense and are further subject to all terms and conditions listed in our terms and conditions.
This agreement is governed under the laws of the State of Minnesota and legal action taken under this agreement shall be in the Circuit Court for Anoka County, Minnesota or the United States District Court for the Northern District of Minnesota.
Stanchions Express by Quik Stage is a division of Quik Stage, Inc. but operates separately in terms, conditions and warranties. Any terms, conditions and warranties offered by Stanchions Express by Quik Stage for any other products not listed on the Quik Stage web site have no relevance to any items offered by Quik Stage.
This agreement may only be executed by a person with the authority to do so. By placing an order with Quik Stage, either online, by phone or any other means, you are acknowledging that you have read, understood and agree to the terms contained within this agreement.